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Can't purchase a membership


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Posted

Hi,

I have submitted several requests on the "contact us" tab but have not gotten any feedback so hoping someone can help here...

I have tried purchasing a one year and a 6 mo membership but I keep getting a message that states "you have already added this item and can not add another".  I have cleared out my shopping cart and cache but can't figure out why it will not add the membership to my cart.  Anyone have any ideas?


Thanks

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Posted

Climber;

You had two expired invoices attached to your account that were stopping you from buying another.  I cleared them out for you, so you should be good to go.

Anyone else having this problem, check inside the Store and see if you have expired invoices.  If you do, you can renew from those and it accomplishes the same thing. :)

Thanks for wanting to support TGO!  I appreciate it!

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