Alas cooler group buy......kinda

[monkeylizard]

My card company (USAA) stepped up. They have credited my account. If Atlas ever does a refund or actually ships the product in December, I'll square up with them. In the meantime, I'm good to go. USAA Rocks.

[abusfullofnuns]

Still no refund through PayPal. Seems as though this piece of trash is not responding so it will drag out. I used my bank account to fund the purchase, so PayPal is the only option. 

I hope karma steps up to the plate for this guy. 

[monkeylizard]

Who knows....we may all get coolers on or around December 15th....

[Dustbuster]

im on this,after getting hosed by ares arms im not getting beat by these turds... and im fng pissed....
i did find this however and dont trust them. i sense a chapter 13 or bs story on the horizon:

from the web:


I just sent a rather scathing email about an hour ago and this is the response I got:

Hi,

We have been trying to respond to everyone as quickly as possible and understand everyone's frustration with the Rokslide group buy.* We did not expect the delays that came from our manufacturing and shipper which has caused backlog for all customers not just Rokslide. This was a first and last of a kind for us on the Group buy due to the issues that arose.

ALL rokslide orders and all online cooler orders and Tritan series are pushed out to 12-18-16.* The only tumblers available are the twisted tumblers.* We have orders that are backed up for one of our large retail accounts that we have to fill in order to keep them as we have given them lead times that keep changing also.

We are as frustrated as our customers because we can't get inventory fast enough and have to keep pushing out dates

Please feel free to cancel order at any time you are ready as we do understand why. (Login to account and cancel or send us email with cancellation request)

Just an FYI the person who set this up for Rokslide is not at fault as when setting this up we did not realize the issues that would come up.

Thank you,
Candice Waterson

Atlas Coolers
PO Box 2432
Fredericksburg, TX 78624
sales@

https://panjiva.com/Atlas-Coolers-Llc/36514175

I think my patience has ran out.



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Sent from my iPhone using Tapatalk, its either this or smoke signals!

[monkeylizard]

On ‎9‎/‎11‎/‎2016 at 6:06 PM, Dustbuster said:

Please feel free to cancel order at any time you are ready as we do understand why. (Login to account and cancel or send us email with cancellation request)

 

If only it were that simple. I cancelled almost 2 weeks ago and still no refund from Atlas.

[Dustbuster]

ill prob hit the bank tomm. albeit walmart does have their product listed..... go figure


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[abusfullofnuns]

PayPal credited me today. It was not from his account since it was a PayPal account credit. When they refund from a vendor it goes back into my bank account instead of a paypal credit. 

[Dustbuster]

My bank is making good on it. Can't believe this co is willing to get wopped by everyone for pretty much being lame..