Problem with Benefactor Membership

[jgradyc]

When I log in, it shows me as a standard member without benefactor posting privileges. When I attempt to upgrade, it says something went wrong.  Then, my membership status shows me as a benefactor level member until 10May2015 with a renewal pending. 

 

But I can't post in classifieds.  What's the problem?

[LagerHead]

jgradyc, I can't tell you what is wrong, but I can assure you that it will be looked at. I'm going to go ahead and report this post so that it gets even more visibility by David. He does have a "real job" so it will probably be this evening before he's able to think about it, but rest assured he will get you taken care of.

[jgradyc]

Okay, no rush on my part.  I have to pick up a gun today or tomorrow at Guns and Leather and I thought there was a discount for TGO members. Not sure of that... but that's why I was checking my membership status. I checked a couple of weeks ago and might have set it to renew. I know it shows that my renewal is "pending approval."  I'm assuming it means that it will renew when the old membership expires on 10May2015.

[bersaguy]

I just tried to pay and renew my Benefactor Status and I don't know if my payment was approved or not so I sent David a PM asking him t look into it when he has time............................... :up: :up:

[TGO David]

Apologies for not seeing this sooner.  Let me investigate.

[TGO David]

Please shoot me a private message with the email address that the PayPal transaction would have come from.  I am not seeing anything in our account from your email address of record.

[jgradyc]

I just tried to renew again. This time when I got to the "Oops, something went wrong" screen, I clicked on the renew link. It took me into the screen to purchase either the 6 month or one year membership. I selected one year and it went through.  Let's see if that works. I'll check back in tomorrow.

[roninnashville]

On May 24th I received two emails regarding "TFA Friends and Family Promotion - Enter Contest for chance to win a Ruger 10/22 Rifle!."

 

Two links are in the email:  "go to join.tennesseefirearms.com and take care of that today."

 

The link does nothing but give you an error.

 

Often there is a problem to donate or join on this site!

 

[KahrMan]

Dude, you do realize that  TFA and TGO are not the same thing or even connected, don't you?

[LagerHead]

I was kinda wondering myself if I had missed something in that post. Yea, we can't help with TFA problems.

[crossfire]

I paid to renew on June 25, with paypal and I received a email that payment was received. I received another invoice today showing I need to send payment to renew. Can someone please look into it?

[TGO David]

I paid to renew on June 25, with paypal and I received a email that payment was received. I received another invoice today showing I need to send payment to renew. Can someone please look into it?

I'll take a look once I'm on my laptop later this morning.


Sent from my iPhone using Tapatalk

[crossfire]

No rush, when ever you get time. Thanks

[TGO David]

I paid to renew on June 25, with paypal and I received a email that payment was received. I received another invoice today showing I need to send payment to renew. Can someone please look into it?

 

Did the second invoice include a link to test.tngunowners.com by any chance?

[crossfire]

Did the second invoice include a link to test.tngunowners.com by any chance?

Yea the "view order" and "pay now" button take you to test.tngunowners.com

[TGO David]

Yea the "view order" and "pay now" button take you to test.tngunowners.com

 

Got it.  Somehow that silly thing started sending emails again.  You can safely ignore it.

[crossfire]

Thanks