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Lost vendor status


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Posted
I changed my email to our main email and lost my vendor status.
I noticed this happened to a guy the other day on benefactor status too.
Dang computers
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Posted

Actually, this may not be an easy fix.  I'll have to open a support ticket with the forum software vendor.  Your Vendor account is linked to your email address by virtue of PayPal.  When you changed the address, you severed the relationship between the two.

Posted

Actually, this may not be an easy fix.  I'll have to open a support ticket with the forum software vendor.  Your Vendor account is linked to your email address by virtue of PayPal.  When you changed the address, you severed the relationship between the two.

If I switch it back would that fix it?

  • Administrator
Posted

Ok, I had to redo the invoice.  Send me a PM with the email you want to be using and I'll try to change it behind the scenes.

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