Palmetto AR-10 and Customer Service

[zybysco]

I'm not just waiting in parts; I'm waiting on the correct parts. They sent me a ar15 kit with my ar10 lower.

[atlas3025]

Gotcha, they will get them to you.  I think they must have had a run on lower parts.  I ordered a 16" Upper and Lower Build Kit 3 weeks ago.  Had the upper in less than a week, but still waiting on the parts kit.  

[zybysco]

I'm sure I eventually will. Just feel I could have received a response back in over two weeks. Even if it just said sorry but we are working on it.

[f3joel]

I thought they used the ar-15 parts kit except for the bolt catch and takedown pins.

 

From their website:

 

"The safety selector, fire control group, and grip on the PA10 are identical to their AR15 counterparts. The PA10 bolt catch, and takedown pins are different than their AR15 counterparts, and are not interchangeable."

[zybysco]

I thought they used the ar-15 parts kit except for the bolt catch and takedown pins.

From their website:

"The safety selector, fire control group, and grip on the PA10 are identical to their AR15 counterparts. The PA10 bolt catch, and takedown pins are different than their AR15 counterparts, and are not interchangeable."

Correct. What doesn't make sense to you?

[Oh Shoot]

I'm sure I eventually will. Just feel I could have received a response back in over two weeks. Even if it just said sorry but we are working on it.

 

I do believe you've been fubar-ed well enough to post in their industry forum on Arfcom now:

 

http://www.ar15.com/forums/f_2/301_Palmetto_State_Armory.html

 

I guess try the "where's my order" thread, if that doesn't get response, start a new one.

 

- OS

Edited November 7, 2014 by Oh Shoot

[f3joel]

Correct. What doesn't make sense to you?

I believe they have had those proprietary parts listed as in stock on their website for weeks.

Pretty messed up they can't put them in a priority mail box.

Edited November 8, 2014 by f3joel

[maroonandwhite]

Well I must say I am impressed with how quickly my order was shipped based on times others are getting. I ordered a complete lower on the 4th and the shipping label was created yesterday. Granted it won't go out until Monday but it's coming! Hopefully they take care of you.

[atlas3025]

I just got a shipping notification on my LBK, Zybysco...hopefullys yours is coming soon too.

[DMark]

Well Here It Is........

The "Correct" H Buffer and the 27 Coils Spring that PSA sent to me as a replacement.

 

 

The beating that my PA10 took with the short buffer is showed in post # 18 of this thread.

 

The new 27 coil spring is much stronger than the spring that came with my kit (which I think was a standard carbine spring). The BCG now goes forward into battery with some real authority, much like any normal AR based firearm.

 

Today at the range I put over 100 rounds of M80 ball ammo through the gun. Slow Fire, Controlled Pairs, Rapid Strings of 3-6 shots and the weapon ran without any issues. Extraction was very positive and the cases were ejected to the 3-4 o'clock position 8 to 10 feet away from the weapon. Before heading to the range I used a Sharpie to blacken the areas of the bolt and buffer tube than had shown contact as a result of the short buffer. Happy to report that there was no evidence of any impact of the BCG on the buffer tube using the H Buffer and the 27 coil spring.

OH - - - and the Geissele fix for the SSA trigger in the PA10 also works!    :woohoo: 

Happy, Happy...., Joy, Joy!
 

[atlas3025]

 

OH - - - and the Geissele fix for the SSA trigger in the PA10 also works!    :woohoo: 

Happy, Happy...., Joy, Joy!
 

 

Glad it worked out.  Do tell about the Geissele fix?

[DMark]

...... Do tell about the Geissele fix?

 

Some material has to be taken off from the back of the hammer.  This will allow the BCG to come all the way back without locking up on the hammer as it cocks.  Its an issue that many trigger makers have with ARs in 308 regardless of the manufacturer.

 

 

[atlas3025]

Will sandpaper actually do it?  Or does the dremmel come into play?

[DMark]

Will sandpaper actually do it?  Or does the dremmel come into play?

 

You know......, even just thinking about using the words "Dremmel" and "Geissele" together in a sentence sort of creeps me out.   :ugh:  

 

I used a standard bastard-cut file to get the rough shape and then finished with an india stone.

 

When doing the file work, I did do a couple of test fits to make sure that I was only taking the minimal amount of material off the back of the hammer.  It really only took six or seven passes with the file to get the right about of metal off.  

[leftyk82]

You know......, even just thinking about using the words "Dremmel" and "Geissele" together in a sentence sort of creeps me out.

you have brought shame to this place, sir

[DMark]

you have brought shame to this place, sir

 

I didn't use a Dremel on my Geissele trigger!