New Rifle & Excellent Service

[dats82]

So this is more of a thread to tell you about some good customer service I received while buying a new rifle. 

 

I recently decided I wanted a Remington 700 Varmint gun in .308.  I was in our local Dunham's store in Tullahoma, TN on Friday looking at one they had in stock.  Their price was high, but the manager informed me that if I came back on Saturday, it would be $100 off.  I was happy with that, and decided I would come back and get it. 

 

Upon returning to the store, I noticed that the tag on the rifle said it came with a scope; a 3-9x40 un-named brand.  I asked the clerk what scope it came with, and he said he did not know, whatever was in the box, probably a low end Bushnell.  I was not really planning to get a scope, so any scope was a nice bonus.  I had to go back to the front to pay for a background check, and when I returned, the manager and the clerk had the box there with no scope.  They said that there was not supposed to be a scope with it; the tag was mistaken.  The manager said he could make me a really good deal on a scope, but I had not brought enough cash to pay for a scope as well.  I told him I was not prepared to buy one that day, and he said alright, let me see what I can do.  To make a long story longer, he gathered up ring, bases, and a scope to include with the gun. 

 

After all this, it was time to complete the purchase.  When the gun rang up and the tally was calculated, the gun did not ring up at the appropriate discounted price.  I informed them that I did not think that was correct, and they promptly corrected the price.  In the end, it was a little bit of hassle and took a little longer than most purchases, but I was reassured that even though this is a big box store, not a local business, their customer service was most upstanding. 

 

For all you "pics or it didn't happen" crowd, here's the obligatory gun porn.  The freebie scope will only be staying until I decide what glass I want to really put on it. 

 

[URL=http://s1207.photobucket.com/user/72-oj/media/100_2525_zps9ec0b802.jpg.html][/URL]

 

[URL=http://s1207.photobucket.com/user/72-oj/media/100_2524_zpsfb8992ba.jpg.html][/URL]

Edited October 27, 2013 by dats82

[rugerla1]

Very nice!!!

[Johnny Rotten]

where you planning on shooting it

[dats82]

I have some private land I shoot on. Why do you ask?

[Johnny Rotten]

We live in the same town, I have similar type guns and I shoot at Terry's in Manchester..

[dats82]

I've never shot there, but I might have to try it out some day. It's just hard to go to ranges when you're used to being able to shoot at your own pace without having to worry about what some idiot next to you is doing.

[Johnny Rotten]

So True...