My Noveske KX3 was delivered today...damaged

[TripleDigitRide]

It looks like it's been spun inside the packaging, rubbing the finish off with the four plastic "tabs" inside the packaging.

 

The package appears to have been factory stapled, so I'm not sure how this happened. Bummed.

 

[RED333]

Here is what I would do, keep it, use it and make a call to the factory.

In all likely hood it will look worse in some time from use.

[TrickyNicky]

Well that kind of sucks. I would let them know just in case there is something wrong on a mass scale, then I'd slap it on the rifle and do my best to make the rest of it look as worn.

[TripleDigitRide]

I contacted Noveske and the company I purchased it from. Noveske told me to return it to the seller. Waiting to hear back from the seller.

[TripleDigitRide]

According to the seller, every single one he has in stock is messed up. It's not easy to see the damage until you take it out of the plastic, so he didn't notice the issue. He's waiting to see what Noveske is going to do, but he may have to send all of them back to his distributor.

[Monkeyman2500]

Aw man, bummer.

[orientalexpress]

That sucks but if it's that big an issue you could touch it up with gun bluing. It's likely going wind up worse than that anyways. I have a suppressor I spent $1000+ and waited 10 months for and the finish is already wearing off on it. I've had it all of 2 weeks.

[TripleDigitRide]

I'll either sell it or send it back and hope for a better one.

[Dustbuster]

Here's mine a 762 w rings Sent from my iPhone using Tapatalk 2 of course it ate my spelling. Mounted ready to go Edited October 18, 2013 by Dustbuster

[TripleDigitRide]

I am definitely outnumbered on this one. I posted something about it on Arfcom about it, and got hammered for whining.  :biglol: 

[TMF]

I am definitely outnumbered on this one. I posted something about it on Arfcom about it, and got hammered for whining. :biglol:

Arfcom was stupid when I left it over a decade ago. I go back there every so often when researching a new buy and see that nothing has changed other than getting worse. Bunch of douchebags.

[Oh Shoot]

I am definitely outnumbered on this one. I posted something about it on Arfcom about it, and got hammered for whining.  :biglol: 

 

Well, I guess blem lowers and uppers don't have much allure for you either. :)

 

- OS

[TripleDigitRide]

Well, I guess blem lowers and uppers don't have much allure for you either. :)

 

- OS

Because those blem uppers and lowers generally come with a significant discount, my OCD has learned to accept them. 

[RWF]

I had mine for a few years now, it came in just fine. I guess some changes were made after Mr. Noveske pass away. :(

[TripleDigitRide]

I received an email from Chris at US Gun Source. He's been very eager to get this issue resolved, He just informed me that Noveske will be getting in contact with me to take care of the exchange. He's already received his return authorization information, so I suspect I will be receiving mine in the not too distant future. 

[Guest 6.8 AR]

I just got to looking close at one I got from Noveske. It has a much slighter version of the rubs that your has. I

had to look pretty hard at it, though. That looks like a processing rub, or maybe something caused by movement

of the product during the shipping process.

 

Paul, it isn't that you are outnumbered, but that the product is still intact and no dings or dents. That finish will end

up more beat up than that after the first few times its used, unless you expect it to be a safe queen. If it is a genuine

Noveske, and not a fake, which I think you have already determined, I would just screw it on and use it, but that is

completely a personal and subjective opinion on my part and not reflective of how you may feel.

 

Personally, I would feel much better knowing that Noveske does want to honor the product somehow. They have a

good reputation and I think they want to keep it. In my case, that would be good enough for me. I wouldn't give advice

on whether or not to return it because it is totally up to you. But you did pay over retail on it, and I understand. I

won't do that.

[TripleDigitRide]

I just got to looking close at one I got from Noveske. It has a much slighter version of the rubs that your has. I

had to look pretty hard at it, though. That looks like a processing rub, or maybe something caused by movement

of the product during the shipping process.

 

Paul, it isn't that you are outnumbered, but that the product is still intact and no dings or dents. That finish will end

up more beat up than that after the first few times its used, unless you expect it to be a safe queen. If it is a genuine

Noveske, and not a fake, which I think you have already determined, I would just screw it on and use it, but that is

completely a personal and subjective opinion on my part and not reflective of how you may feel.

 

Personally, I would feel much better knowing that Noveske does want to honor the product somehow. They have a

good reputation and I think they want to keep it. In my case, that would be good enough for me. I wouldn't give advice

on whether or not to return it because it is totally up to you. But you did pay over retail on it, and I understand. I

won't do that.

In my opinion, it is clearly a packaging issue. The $10 over retail price aside, If it was going on an existing rifle that's already seen some use, I wouldn't sweat it. But this is going on the TGO build, so I may be being extra picky.

 

While these are ultimately a tool, a well-built custom/semi-custom firearm is almost like artwork to me. It must look good, even for a short time. 

[Dustbuster]

Used the one shown today at the range on a 300 BO pistol it fng roared, i wore double ears to be safe, it didn't wake the neighbors like the miculek compensator did on a 556. The arfcom boys are arfcom boys. From what I've read most remind me of the mall ninja at his first IDPA. At least Noveske is making it right. I looked at mine for a bit last night, I think the fix is to do a light foam wrap around the outside to hold it in,versus it leaving grants pass on the brown trucks spinning in its cocoon making a ring till it hits the doors here in TN.I'm impressed w the USGS guys, great place to deal with.

[dcloudy777]

I am definitely outnumbered on this one. I posted something about it on Arfcom about it, and got hammered for whining.  :biglol: 

 

Anne Frank would get hammered for whining on Arfcom.  :rofl:

[Caster]

I understand why you'd be upset. You pay a price for something, you expect what you paid for.

...me, myself...I couldn't complain about it. I hate perfect finishes. They make me less inclined to actually USE something and with a name like Noveske, them suckers are made for hard work, not show boating. I'd have to run it. Although, I might tell them about it and see if I could score a hat or some stickers or something. Lol!

[TripleDigitRide]

Noveske sent me the return info. They are going to take care of it.

[TripleDigitRide]

.

Edited October 22, 2013 by TripleDigitRide

[Guest 6.8 AR]

Noveske sent me the return info. They are going to take care of it.

That says an awful lot for them, doesn't it? That would make me pretty damned loyal, wouldn't it you?

[TripleDigitRide]

That says an awful lot for them, doesn't it? That would make me pretty damned loyal, wouldn't it you?

For sure. They didn't waste any time getting on it. I received an email today, informing me that they received it. They will ship out the new one in a day or so.

 

Noveske and US Gun Source will get my business again, for sure.  :up:

[Spiffy]

I like the argument that no one would pay full price for a new truck with flawed paint. I don't care to have a beat up looking item as long as Im the one who got to do the beating up. When I purchase something factory new I expect it to be in factory new condition.

 

Just my .5 cent.