Lifetime Membership

[cannoncocker]

Made my annual renewal 8/21/13.  Just attempted a lifetime renewal.  Did not receive credit for the $35.00 I paid two days ago.  I want to proceed with the life membership but need help.

[TGO David]

Hmmm.  It should work but let me check it!

[TGO David]

Ah-ha... I think I found the problem.  One tiny little check box that wasn't toggled on the store side.  It should work now but reply back if it hasn't.  I'll be watching this thread.

[cannoncocker]

Just tried again.  Here is what showed up prior to adding my Pay Pal info: 

 

Your order summary

DescriptionsAmount

1. • • TNGunOwners.com LIFETIME Benefactor…TNGunOwners.com LIFETIME Benefactor Membership$150.00
     • Item number: 1763
     • Item price: $150.00
     • Quantity: 1

• Item total $150.00

• Total $150.00 USD

What am I doing wrong?

[TGO David]

Working on this with the IPB support folks now.  The software is configured correctly to provide the upgrade price but it's not doing it for some reason.

[TGO David]

OK, they resolved it quickly.  The problem is this software sucks and isn't intuitive at all.  I'm going to post a how-to here in a moment, but basically you do it via a convoluted process of upgrading your existing purchase.

 

 

1.  Visit the Client Area

2.  Click on Purchases to view Your Purchases

3.  Click on your existing purchase in the window

4.  Click on the "Change Package" button on the right hand side

5.  Click the radio button next to the package you're upgrading from

6.  Click the button at the bottom to "Change to Selected Package"

7.  Proceed through the checkout

 

 

Why they have to make it this hard to do something simple is beyond me.  IP.Board really ticks me off sometimes.  :wall:

[Ramjo]

I had no idea there was a lifetime membership.

[Spots]

I had no idea there was a lifetime membership.

They just announced it

Tapatalk ate my spelling.

[Ramjo]

Very nice!

[TGO David]

[b][i]QUESTION:[/i][/b]  I already have an active Benefactor membership.  Can I upgrade for the difference in cost?

 

[b][i]ANSWER:[/i][/b]  YES!  Absolutely.  The forum software will give you credit for your existing Benefactor membership and only charge you an "upgrade" fee.   :)

 

 

 

Here's how to do it...

 

 

 

At the top right of the screen click your name and then select the option for [url=http://www.tngunowners.com/forums/index.php?app=nexus&module=clients]Client Area[/url] from the drop down menu.  This will take you to the Store's client menu.

 

 

 

 

 

Once at the Client Menu, click on the [url=http://www.tngunowners.com/forums/index.php?app=nexus&module=clients&section=purchases]Purchases[/url] tab along the left-hand side of the screen.  On the right-hand side of the screen you will see your active purchases.

 

Click on the active purchase that you want to upgrade.  In this example it's a 1-Year premium membership.

 

 

 

 

 

Once you are viewing the active purchase, on the right-hand side of the screen will be several buttons.  One of them is marked [b]Change Package[/b].  Click it.

 

 

 

 

 

 

You will now be shown a screen that has a list of packages (there may only be one, as in this case) that you can upgrade to.  If you had a 6-month package, it would show you both the 1-Year and the Lifetime packages as options that you could choose.

 

Select the radio button next to the option you want to upgrade to, and then click the [b]Change To Selected Package[/b] button at the bottom of the screen.

 

 

 

 

 

 

You can now proceed to the checkout.  Once there, you should see that the cost of purchasing the new package reflects an "Upgrade" which only charges the difference between what you already had and what you're wanting to upgrade to.

 

In this case the cost for the Lifetime membership has been reduced, taking into consideration the $35.00 1-Year option that the member already had.

 

 

 

That's all there is to it.  Sadly the process isn't as straight forward as I would have preferred but it's just the logic that the software follows when doing an upgrade.   :)

[dralarms]

wow, when mine is up I'm gonna do this. This is a great site.

[pitt2magic]

Just upgraded, not like I'm going anywhere.  This was a no brainer.

[TGO David]

Many thanks!

[TripleDigitRide]

Hell yes! That's a steal. Thanks for the option.

[Fourtyfive]

Ok , I like this , if I say something stupid like I always do and get banned can I get back in sometime in my lifetime ?

Just joking about getting back in , yes I need to watch my keyboard , it says dumb stuff all the time. It's my drinking fingers that get me in trouble , they always lift the alcohol to my face.

I will look into this , I like it.

[Fourtyfive]

Done , all I got to do now is behave and I will meet just as many nice people as I already have and have more guns at reasonable prices. Not to mention learn much more than I have after the last 3 years ! Thanks TGO !

[kb4ns]

David,

 

Thanks to the glitches last time I renewed, I went well over $35 into my renewal and you extended my membership period thru 2015. Any chance of [easily] working my oddball situation in for a little more credit? Thanks!

[enfield]

I did it!

[TGO David]

David,

 

Thanks to the glitches last time I renewed, I went well over $35 into my renewal and you extended my membership period thru 2015. Any chance of [easily] working my oddball situation in for a little more credit? Thanks!

 

Yeah, I can do that.  I'll have the software send you a custom invoice for the difference.

[TGO David]

David,

 

Thanks to the glitches last time I renewed, I went well over $35 into my renewal and you extended my membership period thru 2015. Any chance of [easily] working my oddball situation in for a little more credit? Thanks!

 

 

Yeah, I can do that.  I'll have the software send you a custom invoice for the difference.

 

It should be waiting in your email now.  If not, check the Client Area here for pending invoices.  :)

[kb4ns]

It should be waiting in your email now.  If not, check the Client Area here for pending invoices.   :)

 

Done! Thanks David

[Raoul]

Never mind.

Edited August 24, 2013 by Raoul

[Romad7]

Sweet, love that big a$$ Lifetime Benefactor label, makes me look important;-)

[bigtruuck]

Done. Thanks for the great comunity of TGO.

[TGO David]

I'm speechless.  GREAT show of support.  Thanks guys!