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Everytime I attempt to renew my subscription I get a message that I have already purchased that item and can't do so again. What can I do to get this issue squared away?
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Posted

Everytime I attempt to renew my subscription I get a message that I have already purchased that item and can't do so again. What can I do to get this issue squared away?

 

Mine says,

 

"Oops! Something went wrong!

 

You have already purchased that item and it cannot be purchased again. Click here to view or renew your existing purchase. "

 

Not yours?

 

- OS

Posted

Mine says,
 
"Oops! Something went wrong!
 
You have already purchased that item and it cannot be purchased again. Click here to view or renew your existing purchase. "
 
Not yours?
 
- OS


That's exactly what it says. Thanks

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