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Brownells shipping B/O'd AR-15 Magpuls


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Posted

Ok so I had some free time and I called them and they have filled orders through the 22nd of December and that they were scheduled to get to more shipments in this month and would get as many out as they could. So hopefully they will get through the end of December this month. Just thought I would pass that along. 

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Posted

Ok so I had some free time and I called them and they have filled orders through the 22nd of December and that they were scheduled to get to more shipments in this month and would get as many out as they could. So hopefully they will get through the end of December this month. Just thought I would pass that along. 

Thank you, I am in the 12/27 line as well.

Posted

I have some items that were in stock and paid for on 12/22 that I haven't goten yet from another site so I'm not holding out hope here.

Posted

Hmm. Mine was 12/21 and no email yet.


Apparently there was a flaw that put a few people ahead of others

Email from Brownells:

Dear Folks,
We want to thank everyone for your patience with us. Thanks especially to those of you who told us orders were being delivered "out of cycle." We’ve been in business an awfully long time and are proud of our reputation for great service, so we had to find out what was going on.

And we found the problem. Simple really. About 15 years ago we put in place system logic prioritizing a few back orders ahead of others. It was a rare situation, but necessary at the time and under normal market conditions back then, those reasons made sense.

Then the world changed, and back orders ballooned into the thousands – literally – and our system and the vendor’s ability to keep up just broke that logic. About 300 orders were moved to the head of the line under the old system logic, and had their orders shipped ahead of where they should have been in line. It moved all the rest of you back about 300 places in line – which, rightfully so, caused an uproar.

When we found the problem, we immediately disabled this logic, truly resuming our first in first out policy. The real problem is that demand is far greater than any factory’s ability to quickly catch up.

The good news is we have cured the broken system logic; thanks for telling us. We are shipping in order received, and handling your orders the way we have always tried to – honestly, fairly, and with everything right on top of the table.
Best,

Frank & Pete Brownell
Posted

I ordered 30 Gen3 PMAGS on Dec 26th and nothing yet.

With windows or without? Mine(10) with windows just showed up today and I ordered on the 28th

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  • 3 weeks later...
Posted

Any updates? I know we're kicked back probably another month with the Colorado program that Magpul is doing. Colorado residents get to order direct from Magpul and are being first in queue.

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