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Having trouble with TGO


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Posted

I have been trying to purchase a one year membership for $35.00 and when I try to do so, the PayPal page will let me do nothing. It keeps running me around in circles. I have emailed "support@tngunowners" but have gotten no response. I have a credit card in hand trying to give money to TGO for a subscription but am not having any luck. Any advice?

Sent from my Droid RAZR Maxx

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Posted (edited)

I have been trying to purchase a one year membership for $35.00 and when I try to do so, the PayPal page will let me do nothing. It keeps running me around in circles. I have emailed "support@tngunowners" but have gotten no response. I have a credit card in hand trying to give money to TGO for a subscription but am not having any luck. Any advice?

Post in the Feedback and Support Forum where David is more likely to see it sooner, where you would have also found this?

http://www.tngunowne...support-issues/

Not being crass, really, but I'm sure he looks there first when he has TGO time.

Probably worth mentioning that there have apparently been glitches with the Benefactor thing since the big software switchover, but I'm sure he'll work it out for ya. Also, have you tried with a PC? The most probs reported with the new software seem to be mobile device related.

Welcome to TGO!

- OS

Edited by OhShoot
Posted

when I try to do so, the PayPal page will let me do nothing. It keeps running me around in circles.

Is it letting you into your PayPal account and showing your credit card on file?

  • Administrator
Posted

I need screenshots of the errors so that I can investigate. Some folks who had problems were just not seeing the proper buttons on screen because of the web browser they were using. Firefox and Chrome seem to be the most reliable.

Moving this to the Feedback and Support forum where it belongs.

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