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Ruger service...?


Steelharp

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Posted
Oh... lol... no, they're not even possible for ME. But the shop that's shipping it, it's easy for THEM... lol...
haha o ok I gotcha. Goodluck this time around.

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  • 1 month later...
Posted

I called them yesterday. The guy (Nick) put me on hold for about 5 minutes. He came back and said I would have it Wednesday.

Follow up coming...

Posted
I called them yesterday. The guy (Nick) put me on hold for about 5 minutes. He came back and said I would have it Wednesday.

Follow up coming...

Man I can feel your frustration. I hope it's right this time. I would be livid.

Posted

I think that somewhere on their website there is a way to send an email directly to the chairman of Ruger. Apparently he does actually read at least some of them. Several people on the Ruger forums I frequent have had pretty good luck getting situations similar to yours straightened out.

Posted (edited)

Maybe Ruger quit taking orders because their repair department couldn't keep up. That makes more sense than they are making too much profit.

Edited by zybysco
Posted

Well, it showed up today, Friday. The box it went out in was a new cardboard box. The one it came back in was tattered, torn, and nothing but useless. Holes, chunks out of it; I guess someone in AZ was quite pi$$ed.

The carbine itself looks better than it did last time. Looks like they might have actually disassembled it and stripped the old bluing and rust off this time. I plan on stopping at the range tomorrow after work and trying it out.

Overall, at this point, I am really no longer much of a Ruger fan. We'll see if tomorrow changes that any.

Posted

Ok; worked all morning, then got wife sidetracked... managed to get to the range for a short bit. After I got the sights where they needed to be... rear sight was way right... it is one good shootin' son of a gun. Dead on, and out in the sunlight, I would have to say the finish is actually very good. I'm happy with it.

Why in the world did it take 5-6 months to get it right?

Posted

Good to hear!

Why in the world did it take 5-6 months to get it right?

Because Ruger is way over extended these days.

Posted
Ok; worked all morning, then got wife sidetracked... managed to get to the range for a short bit. After I got the sights where they needed to be... rear sight was way right... it is one good shootin' son of a gun. Dead on, and out in the sunlight, I would have to say the finish is actually very good. I'm happy with it.

Why in the world did it take 5-6 months to get it right?

I'm glad this was resolved to your satisfaction. However you last question is very valid.

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