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Henry Repeating Arms


Handsome Rob

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Posted

I'm not usually one to get all frothy in praise of a corporation but I'm going to have to here.

In the recent thread asking for opinions on the Henry .17hmr I mentioned that I'd really like to polish the receiver of my H001 if I could get a matching, metal barrel band.

I was told to email Henry and ask & also ask about a replacement front sight. Well, at 10pm last night that's exactly what I did. I just mentioned that I'd like to purchase these items if they were available (they're not on the website)

5 minutes ago I received a phone call from the CEO of Henry Repeating Arms (the "Amurrican Made" guy from the tv comercials) letting me know that the parts are indeed available & that as a valued customer, he'd be more than happy to shop me these items FREE OF CHARGE!!!

I'm utterly stunned by this. This level of generosity & customer service simply blows my mind!

Henry Repeating Arms, you have a customer for life!

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Posted

That is awesome, I bought a henry 22lr for my dad back in the summer. It's good to know that if anything every happens customer service should be pretty good.

Posted

They did the same type of a response when I asked to buy a new band (mine was scratched).

I am a huge fan of Henry.

Bert

Posted

While i did not get free goods, when i ordered a large loop lever a few years back he answered the phone. He was very gracious.

Posted

Nice to know there are still companies that do things the right way. A Henry Rile is well worth the price.

Posted

yep, I wish they offered more styles and designs so I could buy more from them. I have never had to call them on anything but their quality is great and their reputation is well deserved.

Posted

I've never been a fan of the removable tube magazine design which they insist on using even on their centerfire leverguns (yes, I do know you can't really avoid it on .22lr), but I like the sound of their customer service. If I ever do buy a .22lr lever gun it will probably be from them.

Posted
The tube magazine is a great design. Just like the original

I don't have a problem with a tube mag, I just prefer a fixed one that loads through a side gate like my Marlin 1984 .357. You can't do that with .22lr, but they use the same removable tube design for their .357, .44 and .45 lever guns too. I understand it works well, it's just not my preference.

Posted

I like their magazine design because it's a lot easier to unload the tube than it is with a side gate.

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