Smart A** local gunshop

[Dolomite_supafly]

So I emailed a local shop in Seymour about the price they had something listed for. It was more than competitors so I aksed if there was anything included that wasn't listed in the ad to make up the difference in pricing. Some places do include additional items and because it was on online ad I was unsure if it did include anything other than the firearm.

This was their response:

Thank you for your inquiry regarding the Bushmaster BA50 we have listed on ArmsList. We have carefully reviewed your inquiry and believe we have an answer that may be of some benefit to you. We feel that one of the following three scenarios exist and have provided a respective solution to each:

Scenario One:

You’re bored.

Solution: We recommend that you try surfing websites such as YouTube, Facebook, or break.com

Scenario Two:

You are genuinely uneducated in variable markets, competitive price-points, free market strategies, etc…

Solution: There is no solution, or hope, for you. Crawl back in bed, cover yourself with your blanket and wait patiently for the rapture.

Scenario Three:

Your inquiry was an honest one and your intent was not to instigate but rather to sincerely learn why some things cost more at certain places and less at others.

Solution: This one stumped us for about three minutes. We could take the time to educate you on market fluctuations and competitive strategies, but we fear that you would immediately follow up with a question such as ‘Why is the sky blue’, or worse yet ‘Where do babies come from’. Therefore we must refer you to solution number two and offer a prayer for you.

We truly hope that this has been of some help and we wish you well.

Respectfully,

This shop's response has made sure I will not do any business with them, and I was seriously considering it. It will also ensure I will tell everyone I know who to avoid them. They seem to be a all in one shop that does HCP classes as well as sell firearms.

PM me if you want their name so you can avoid these smart asses.

Dolomite

[Ebow1]

Yeah, scenario one I thought was funny and I thought it was nice to see a shop with a sense of humor. Scenarios two and three are just insulting.

[UncleJak]

Wow! How do businesses expect to compete if they cannot offer customer service? You can buy a gun anywhere, but you need customer service to really have a good business. I've been dealing with the "public" for 15+ years and have always treated others like I wish they would treat me. Definitely tell all your friends about this place and find a better, more customer oriented shop to deal with.

[QuietDan]

How many gun shops could there be in Seymour?

[Caster]

Sounds like some local shops here in Mid TN. Tell everyone and let them starve.

[R_Bert]

How many gun shops could there be in Seymour?

So far, I have found 4 listed....... Need better info.

[Dolomite_supafly]

People are going to price things how they want. Market will bear what is fair but as I have said before I will not support a local shop that is charging $200+ more or even more so one that feels the need to insult customers.

Their choice in how they handled it but they definitely cost themselves some sales in this tough economy.

Another thing is they charge a 20%-30% restocking on anything that is returned.

Dolomite

Edited November 12, 2011 by Dolomite_supafly

[BimmerFreak]

You should post the name of the shop.

[Just2Honor]

Someday they will sit around wondering why they went out of business.

[Guest bkelm18]

So far, I have found 4 listed....... Need better info.

If I were to wager a guess, it would be Precision Firearms.

[Dolomite_supafly]

Ding, Ding, Ding

[Guest bkelm18]

Been there once. Never went back.

[laktrash]

Not saying but this was on armslist. Alot of listings under just seymour and alot ounder shop name could be two different listers

ARMSLIST - Knoxville Firearms Classifieds

Looks like I was too slow

Edited November 12, 2011 by laktrash

[kb4ns]

Wow. Why is customer service so hard for some folks?

[laktrash]

I guess its easy to be a smart a** on the internet from what I saw the add doesn't have a phone # or location. I guess this would've required some one to give responsibile answers to real questions from a human being

[Sandman]

You should send this thread via email to the shop so they know how much they just hurt their business. I've been there once and it seemed overpriced so I didn't go back.

[Hitower]

Same here, I went in there one time and never again.

Sent from my PG86100 using Tapatalk

[Mike.357]

that is funny stuff Gordon, albeit terrible business sense on their part.

I can't imagine driving to Seymour to buy a gun from them now though.

[Raoul]

Wow. Why is customer service so hard for some folks?

Because there's obviously no punishment for not doing your job. I just got back from trying to buy a freezer at Lowes. Couldn't get anybody to wait on me. Spent my money at Home Depot instead.

[BrasilNuts]

I never even knew that place existed... I guess now we know why.

They'll never see a dime from me or any of my friends.

[Major Kong]

Oh well, I'll add them to the list of Knoxville area gunshops that offer crappy customer service.

[DaveTN]

I would be curious to see the shop owner’s comments on this. I wonder if he did it or it was an employee?

[bubbiesdad]

If I were to wager a guess, it would be Precision Firearms.

Been hearing ads on the radio for them lately. Claim to have every caliber of ammo ever produced.

[mikegideon]

Because there's obviously no punishment for not doing your job. I just got back from trying to buy a freezer at Lowes. Couldn't get anybody to wait on me. Spent my money at Home Depot instead.

I normally get good customer service out of both places. I would send an email to somebody above the local level.

[Raoul]

I normally get good customer service out of both places. I would send an email to somebody above the local level.

Done.