Thumbs up to Crimson Trace

[TLRMADE]

My grandmother has some of the grips with the laser inside of them on her Smith revolver. She's had this gun for around 3 years and it truthfully just sits in the dresser. We went to the range a few weeks ago and I noticed her laser was significantly off. I attempted to adjust the laser and it seemed as if the screw was stripped. She sent it into Crimson Trace and they took care of it and promptly sent it back no questions asked!!!

[ls3_kid]

It's cheaper to keep a customer than find a new one! Any and every company should do this.

[MacGyver]

I've had a great experience with CT's customer service as well. I've got several sets of their grips. I had an issue on an S&W revolver where the grip seemed to be starting to delaminatie a bit. I called to inquire about my options, and they offered the best possible option immediately. They shipped me a new set of grips in a box with an RMA. All they asked was when I got the new grips to put the old ones in the box and send it back to them for QA testing.

I'm a big fan of theirs.

[NRA]

I really love my CT laser grip that fits the backstrap of my M&P.

[greenego]

I have CT lasers on most of my hand guns. Never had a problem with them.

[Guest capt usa]

That's great, it's nice there are still some companies that care about their customers.