any one else having problems conecting to tgo?

[Guest Jcochran88]

I have comcast at home and at work where I normally log on @. Have not been able to connect to tgo server @ either place. I can connect no problem with blackberry! Any one else having tje same issue?

[Raoul]

No. I'm a slave to Charter.

[Garufa]

I understand Comcast is now filtering all gun-related sites.

[TripleDigitRide]

I'm a Comcast user who's not experiencing any issues.

[TNTitan]

i can usually connect, but sometimes I get the "low res" version: i.e. if an icon image doesn't load, I get the "text" version. But other than that - no problems here. I access via 3 different ISPs. Comcast, private work, and Verizon 3G

[Guest Jcochran88]

I'm a Comcast user who's not experiencing any issues.

Well crap. Anybody got a suggestion about what to try to fix this?

[TNTitan]

can you go to other websites? try clearing your cookies. im on comcast right now. no probs.

[garethsk]

Well crap. Anybody got a suggestion about what to try to fix this?

I'm assuming you can connect to other websites just fine using the Comcast connections?

A good starting point would be to verify if you can't connect at all, or just can't connect by name (DNS resolution):

Open up a Command Prompt, and type: ping www.tngunowners.com and then press Enter.

You should get 4 replies back from the server.

If they fail, ping by IP address, type: ping 72.44.88.31 and press Enter.

You should get 4 replies back from the server.

If it works by IP, but not by name, you have a DNS issue, and you should probably place a call to Comcast.

[Guest Jcochran88]

I'm assuming you can connect to other websites just fine using the Comcast connections?

A good starting point would be to verify if you can't connect at all, or just can't connect by name (DNS resolution):

Open up a Command Prompt, and type: ping www.tngunowners.com and then press Enter.

You should get 4 replies back from the server.

If they fail, ping by IP address, type: ping 72.44.88.31 and press Enter.

You should get 4 replies back from the server.

If it works by IP, but not by name, you have a DNS issue, and you should probably place a call to Comcast.

Ok tried this, had to ping ip address : this is what I got back.

Ping statistics for 72.44.88.31:

Packets : sent = 4, received =0, lost = 4 (100% loss)

So now what?

[TGO David]

I am going to report it to our hosting company and see what they can tell me.

[lowbud]

one thing I have noticed is tons of dns cache corruption. clear your dns cache locally and maybe even try using a different dns server.

open a dos box and type (in vista open it as admin)

ipconfig /flushdns

this will clear your local cache. you can also try using another dns server like 4.2.2.1 which is a public level3 server.

just a few things to try...

[lowbud]

next time you or anyone else can't connect do a traceroute to the site, save the results and post when you can.. this will show who's dropping the ball. It's either a dns or routing issue as there are no providers blocking such sites.

in windows it's:

open dos box and type

tracert tngunowners.com

[brooksjr]

i couldn't access the sight yesterday from my home computer either(comcast). i think i started having withdrawals by bedtime. my wife keeps telling me i have an addiction to tgo, now i'm starting to believe her:koolaid:

Edited October 16, 2009 by brooksjr

[Guest clownsdd]

Comcast here also, never had a problem.

[TGO David]

I think the problem is upstream from our datacenter. I'm working on it with our hosting company to see if it is anything that I can fix.

[Guest db99wj]

Site seems very slow today.....

[Oh Shoot]

TGO disappeared for me Tues night.

This is first time I've seen it since.

All other surfing normal. (ComCast)

I just assumed hosting company had dropped the ball bigtime.

- OS

[TGO David]

Right now I'm being told that it was a router upstream from our data center that was dropping packets. In other words, it wasn't us and it wasn't our hosting company, but whomever they get their connectivity from. It seems to be correcting itself now.

[Guest db99wj]

Pages seem to be loading faster Dave. A lot faster!

[Guest Jcochran88]

Yep finally able to get on with out the little blackberry screen.

[MudBugjr]

Today was my first day back for a couple as well. all good now. My wife said the same thing about withdrawls.

[TGO David]

Sorry for the inconvenience, guys. I wish it had been something that I could have fixed. Being at someone else's mercy sucks.