returning to factory

[ftncityfatboy]

question to all who have had to return a pistol to the manufacturer: I have a mag releasing after each firing, mag pin is poly type, been careful not to jamb mag into pistol for that reason (warned about that prior to purchase), but three out of three mags drop after each shot. I'm going to return it to factory for repairs. If I send the complete pistol to factory, once repaired, do they have to send it to a FFL since its a complete unit? I know when purchasing a pistol via internet dealers must ship to FFL dealer, does the same apply to repairs? I'm afraid I'm not that familiar with requirements for shipping firearms. Thanks for any help

[Guest bkelm18]

I believe, if it goes to the manufacturer, you send it straight to them and they send it straight back to you.

[Guest tnmale46]

When i returned my lcp for recall they had ups pick it up here and bring it back here no ffl .

[ftncityfatboy]

cool, I hate the idea of getting repaired free of charge and paying to have it delivered to FFL dealer!!!! Seems kinda......stupid. Thanks for the info

[Fadex]

I called Springfield about some custom work to my XD(m) and that's what they told me. I ship to them...they ship directly back to me. No FFL involved.

I'm sure you can confirm that by calling the manufacturer of your firearm. Definitely wouldn't ship it to them without calling and getting a RGA# first.

[dralarms]

question to all who have had to return a pistol to the manufacturer: I have a mag releasing after each firing, mag pin is poly type, been careful not to jamb mag into pistol for that reason (warned about that prior to purchase), but three out of three mags drop after each shot. I'm going to return it to factory for repairs. If I send the complete pistol to factory, once repaired, do they have to send it to a FFL since its a complete unit? I know when purchasing a pistol via internet dealers must ship to FFL dealer, does the same apply to repairs? I'm afraid I'm not that familiar with requirements for shipping firearms. Thanks for any help

What kind of gun? If it is a S&W they will send you the mag release (new updated version), and then if that don't fix it they will send a ups tag for the gun.

[chipperi]

Sounds like a Taurus in which case it isn't the gun, it is the mags. They are being made by a vendor and alot of people are having trouble. Some people have posted do it yourself fixes at www.taurusarmed.com

[chipperi]

oops double post

[DWARREN123]

Straight to the factory for repair and straight back to you no FFL involved.

I had to send a XDm-40 back to SA and they paid everything with a 2 week turn around. Went thru FEDEX.

[Guest slim]

My Crystal ball says it's a keltec p-9 and all he needs to do is call them and they will pay shipp. both ways!

[ftncityfatboy]

My Crystal ball says it's a keltec p-9 and all he needs to do is call them and they will pay shipp. both ways!

you've been paying attention in class......

[ftncityfatboy]

Customer service at Kel-Tec is better than I gave them credit for. Sent my PF-9 back for repairs on 4/02 and received an email stating it would take 4-6 weeks before it was returned. Got it back yesterday, 15 working days including travel time, not bad IMHO.....