Two first with outstanding customer service

[Links2k]

I’ve been purchasing guns for a long time, and I’ve never had to send one back for warranty work until recently. I wanted to install a Surefire flash hider on my Springfield Armory 300BO pistol.  When my gunsmith removed the original flash hider we found the threads were galled and the crush washer looked like it had been welded to the barrel. My second issue was with my Sig P365XL optics ready NRA edition.  The screws that hold the optic cover in place were stripped and almost installed sideways.  
 

I contacted Springfield and they sent out a return label while we were on the phone, and I had my pistol back in about ten days. Same for the Sig. They sent a return label while we were on the phone, and I got my slide back in four days.  Great customer service from both companies. I had heard so many horror stories about service returns and wait times that I never wanted to send a gun in for warranty work. 
 

Thanks for taking the time to read this.  I just wanted to share some good news. 

[DaveTN]

That’s good. Good customer service is rare these days.