internet providers!!!!

[bersaguy]

I have been fighting with AT&T about my internet service for the last 2 weeks about turning on computer and not having internet service nd having to call them an get put on hold for as long as 30 minutes before someone comes on line and in 1 minute or less I have internet service. Well those days are over and I have told AT&T to take a hike. I now have Fiber-optic unlimited internet and it costs less then AT&T. I found out that I had a Hot Spot unit that plugged into my tower to give me internet service and I learned that when the state began giving out all those free lap tops to the low income families for their children's schooling AT&T began providing all of them an AT&T Hot Spot internet access device which is what was causing my issue. They were all getting free internet and I was paying for mine and I was the one whose service was having the issues but not any more!!!!! 

[gregintenn]

If AT&T ever gets a nickel out of me, it’ll only be because I wasn’t aware of it.

[Grunt67]

Doug, I told AT&T to take a hike decades ago. They are NOT consumer friendly, couldn't care less about the customer. Went with Verizon for a while. Now the local electric service ( Tri-County Electric ), has, thru a grant, installed fiber optic in some rural areas. Unlimited data, faster speeds, half the price of Verizon.

So far, no issues at all.

[bersaguy]

2 minutes ago, Grunt67 said:

Doug, I told AT&T to take a hike decades ago. They are NOT consumer friendly, couldn't care less about the customer. Went with Verizon for a while. Now the local electric service ( Tri-County Electric ), has, thru a grant, installed fiber optic in some rural areas. Unlimited data, faster speeds, half the price of Verizon.

So far, no issues at all.

Sounds pretty much similar to the same type service I have now!!!

[jpx2rk]

Our local electric provider is considering providing the optic fiber service, but I have no real complaints about Charter internet where I live.

[hipower]

2 hours ago, Grunt67 said:

Doug, I told AT&T to take a hike decades ago. They are NOT consumer friendly, couldn't care less about the customer. Went with Verizon for a while. Now the local electric service ( Tri-County Electric ), has, thru a grant, installed fiber optic in some rural areas. Unlimited data, faster speeds, half the price of Verizon.

So far, no issues at all.

Good for you! Still in limbo around here, sadly.

[Grunt67]

21 hours ago, hipower said:

Good for you! Still in limbo around here, sadly.

It took quite a while here, too. Getting grant work done ( you know how Gov. things go), then holding neighborhood meetings to explain the system & process. After I signed up the next day, it took about a year, before actual installation. Everything had to start from scratch. Cables run, in a rural area.

After all was done, it was worth the wait.

Hang in there, it's a long, but methodical process.

[E4 No More]

24 minutes ago, Grunt67 said:

It took quite a while here, too. Getting grant work done ( you know how Gov. things go), then holding neighborhood meetings to explain the system & process. After I signed up the next day, it took about a year, before actual installation. Everything had to start from scratch. Cables run, in a rural area.

After all was done, it was worth the wait.

Hang in there, it's a long, but methodical process.

I'm not all that rural, (northeastern Rutherford County), and I still have absolutely ZERO broadband options. I use a cellular Internet service and pay out the nose for it. 

[maroonandwhite]

I got a wild hair and called ATT again a few weeks ago about getting DSL. For the past two years I’ve been told there were no ports available. This time though I was told I could get 1.5mbps down (you read that right) so I bit the bullet. It’s actually fairly reliable and will do what I need it to do. I still have my $20 a month hotspot for streaming though. One of theses days I’m sure we will get some of that grant money. 

[hipower]

3 hours ago, E4 No More said:

I'm not all that rural, (northeastern Rutherford County), and I still have absolutely ZERO broadband options. I use a cellular Internet service and pay out the nose for it. 

East Nashville here and the same thing. Been talked about, meeting after meeting, and unless I'm way out of the loop...still nothing here either.

[Garufa]

15 minutes ago, hipower said:

East Nashville here and the same thing. Been talked about, meeting after meeting, and unless I'm way out of the loop...still nothing here either.

You don’t have any high-speed internet options in East Nashville?

[ZDBakker]

We have a heck of a time with our internet.  Not too rural East of Spring Hill, but I must live in a black hole.  Cell service is suspect and makes hot spots unreliable.  Satellite is a terrible option and I refuse to pay anything for that.  Fiber is "in development", for the past 2-3 years...  I am stuck with the less than reliable DSL that doesn't even qualify to basic definitions of broadband.  1.5 Mbps download similar to @maroonandwhite and I pay almost $50 a month.  With kids FORCED to do remote learning, it struggles to do what is required.

AT&T helpdesk has mostly been outsourced to India, and they have no knowledge of the local installs at all.  So, while you are on hold with a call center on the other side of the world, someone is actually local trying to fix whatever the problem is.  As you can imagine, they are in their own worlds at that point and communication is non-existent.  

[Jeb48]

I guess I will stop complaining about my 6mbps DSL. Fairly reliable they have been out 4 or 5 times in 5 years for broken lines and other problems and I power cycle the modem once in awhile.

Power company is running fiber in some areas and putting in wireless towers here and there so I have hopes that one day a tower will go up that doesn't have a mountain in the way.

[Quavodus]

Well my home internet is good but, my cell service sucks. I got US Cellular on my cell.