Taurus Warranty stinks

[Guest m&pc9]

This is sad to hear, I had almost talked myself into a 24/7

I dont want you to buy one, But if you do, don't buy it online. At least you can yell at a local dealer and make his life difficult until they get it right.

[Guest cdsusong]

So, this is definately a Taurus bash party. Now I will be ordering a NIB PT99 AFS tomorrow. I have read alot of good reviews on this gun and I feel confident. Seems the taurus revolver may be another story? Any good or bad reviews from you guys on the 99?

[Guest bkelm18]

Guess I was lucky to get a good Taurus revolver. My .38sp snubbie is still going strong.

[Mike.357]

this is not the only horror story about Taurus and their warranty that I have read.

I really can't see myself ever buying one simply for that reason. Too many bad experiences related on the internet.

[Guest CK1]

So, this is definately a Taurus bash party. Now I will be ordering a NIB PT99 AFS tomorrow. I have read alot of good reviews on this gun and I feel confident. Seems the taurus revolver may be another story? Any good or bad reviews from you guys on the 99?

it seems most taurus guns can be hit or miss quality-wise...

however, the beretta clones (which they've been making the longest, and what put 'em on the map) have been solid according to most of the reviews out there, mine were... but seems a lot of their other models are suspect.

that said, and luckily, i've never had to deal with their customer service to find out if it sucks or not...

[eapking]

Not totally relevant, but is Taurus owned by S&W?

[Guest bkelm18]

Not totally relevant, but is Taurus owned by S&W?

No, they used to be owned by the same company and "shared" a lot of machinery and designs.

[Guest CK1]

No, they used to be owned by the same company and "shared" a lot of machinery and designs.

...they bought Beretta's Brazilian factory lock stock and barrel when their (Beretta's) Brazilian military contract was met (was a better deal for Beretta to sell them all the factory with all the tooling and machinery than to have it shipped back to Italy).

[Oh Shoot]

Not totally relevant, but is Taurus owned by S&W?

No, they used to be owned by the same company and "shared" a lot of machinery and designs.

http://www.taurususa.com/company/history.cfm

But even this is incomplete, as not too long ago, Taurus (or its present owner, which now doesn't seem to be defined), also bought Rossi.

- OS

[Guest bkelm18]

...they bought Beretta's Brazilian factory lock stock and barrel when their (Beretta's) Brazilian military contract was met (was a better deal for Beretta to sell them all the factory with all the tooling and machinery than to have it shipped back to Italy).

He was asking about their connection to S&W, not Beretta.

[eapking]

Thanks = just curious. Had a new Taurus owner tell me this a few days ago. Sounds like someone told him a story (salesman).

[Guest CK1]

He was asking about their connection to S&W, not Beretta.

i know.

[Guest m&pc9]

So, this is definately a Taurus bash party. Now I will be ordering a NIB PT99 AFS tomorrow. I have read alot of good reviews on this gun and I feel confident. Seems the taurus revolver may be another story? Any good or bad reviews from you guys on the 99?

I dont think this is a Bash party. I wish I would have seen the trouble before I told my sister to buy a Taurus. It seems if you get a good one your OK but if you get a bad one Taurus is going to make it worse, By jerking you around.

[GLOCKMEISTER]

the problem with the Taurus lifetime warrenty is you will probebly use it....

Btw, as far as know, S&W and Beretta have never had any buisness interest in Taurus.

[Guest m&pc9]

Taurus Update: My nephew got a paper in the mail today that said it will be 5 weeks more for the repair. WTH are they doing having to smelt the iron ore to make steel. Im so far past pissed its just funny now.

[Guest Tn.Mitch]

The common lament I've seen on gun forums re Taurus:

The warranty is forever.

It takes forever to use it.

Condolences,

OS

[Guest Jeremey]

Funny, I was just on the phone with them this morning. Was on hold for 30 minutes for the guy to tell me the part I need to repair a good friends Millinum Pro "should" be shipped to me in within the next 5 weeks. His girlfriend has a Taraus full size 357 revoler and has never had a problem. He bought a Millinum pro in .40 and the third time we went to the range the dissassembly pin broke locking the gun up with the slide half closed on a live round. This was the second week of December. I call them every 2 weeks and still have not gotten the part. By the way, their "lifetime warranty" does not cover this part. Was told this the day after his pistol broke when I called to ask how to go about shipping the firearm back to them.

[Guest m&pc9]

I didnt know lifetime warranty meant It takes a lifetime to get your gun back.

[Guest m&pc9]

UPDATE: another letter said they have to send it to Brazil to be repaired. I know that is where its made, But don't we have gunsmiths in USA smart enough to fix it?

[DaveTN]

Good grief. That’s’ just jerking you around. If they have to send the gun back to Brazil; they should just replace it.

[Guest GLOCKGUY]

Good grief. That’s’ just jerking you around. If they have to send the gun back to Brazil; they should just replace it.

Thats what I was thinking.

[Guest m&pc9]

Good grief. That’s’ just jerking you around. If they have to send the gun back to Brazil; they should just replace it.

I agree, but they will not budge on anything. My nephew would like them to give his money back so he can buy a S&W.

[Guest JHatmaker]

Man, I'm glad I got rid of my Mil Pro .40. I never had one issue with it, but I guess it was a ticking time bomb...

[GLOCKMEISTER]

we sent a taurus Mil Pro back about 6 weeks ago for a customer... and were still waiting.

Let this be a lesson to all you guys thinking about Taurus...

[Guest eyebedam]

UPDATE: another letter said they have to send it to Brazil to be repaired. I know that is where its made, But don't we have gunsmiths in USA smart enough to fix it?

I would let them know this is what your planning to do if they dont replace the weapon & if they still refuse, I would scan the letters from Taurus & post them on every gun forum/board on the planet. A little provable bad customer service goes a long way especially with the gun community.