Rmr illumination problems

[Frenchs24]

Recently bought a s&w pro core from a fellow member on the forum within a week had purchased a new trijicon rmr 06... adjustable led 3.25 moa... mounted and went to the range and shot 300 rds the next day... after returning home and cleaning the gun i noticed after a function check the dot faded and then bounced back... and now is nothing but intermentant problems while dry firing... emailed trijicon and their reply was removed sight and put in a brand specific sony battery... 1. how is this to make a difference and 2. I used the battery they sent with the sight... anyone have a similar problem and have this solve anything?

[DaveTN]

If you check I think they have a problem that requires you to shim the battery. I may be wrong, but I think that was what I read a lot when I was researching red dots for my M&P.

[ehull20000]

Send it back to them.  

Mine was doing the same thing 2000 rounds ago.  No issues since.  

[Frenchs24]

Just as an update i did install the battery and reattach... I didnt rush out and get a tiny torque wrench to get exactly 11 inch pounds but did use the small end of the allen key to tighten the screws about as tight as i could with the less leverage and havent had a problem since..  im keeping a close eye on it and if it starts acting up i will send it back and im sure they will fix it

[Frenchs24]

Update sent back for warranty trijicon has recieved it well see how long it takes and what they do/say

[Esko 270]

I got my RMR back last week, it took 25 days all together.  They sent me a email letting me know when they were sending it back.

[rugerla1]

16 hours ago, Esko 270 said:

I got my RMR back last week, it took 25 days all together.  They sent me a email letting me know when they were sending it back.

Hopefully you won't have any more issues 

[Frenchs24]

Got it back a few days ago remounted and went out and put a few hundred rds through it.... functioned perfectly.... no verification seems like all new internals... even seems like more distinct clicks when zeroing... dunno just hope it stays working.... i spent a lot of cash on it bc i wanted it to work cant justify it over a vortex or something if its no more reliable than something at half the cost