TGO David

  Hah!  I appreciate that.  I'll get it taken care of for you today.

  I'll do whatever you want me to do.  Partial refund or extend the term of the subscription... your call.  It's supposed to allow you to do an up-sell but that's apparently another item I need to work through.

Anyone tried it since 5:30pm yesterday?  I'm curious as to whether the queries I ran fixed it.

  No, thank you.  A lot of folks would was their hands of it and just stop trying to support a site if they encountered the problems you all did.  I appreciate you sticking with us.

I just wrote and ran a few more queries that I hope will straighten this out.  A lot of the old invoices were set where they had no renewal option.  Once they expired, that was it.  You couldn't buy another, hence I was having to delete them.   The queries I just ran found all of the invoices that had no renewal option and set them to the appropriate values.  (ie. every 6 months or every 12 months, at the correct rates)   Let's see what happens.

  Give it a shot now.  I just deleted the last expired invoice in your record.

Cliff Notes on Thread: Kid went looking for trouble and found it. Some people agree with preceding observation. Some people disagree and invoke Ghandi, Rosa Parks, etc. Cops like Krystals just like anyone else. I'm now hungry for Krystals.   Did I miss anything?

Fixed.

Cliff's Notes:  Kid goes looking for trouble and finds it.

  Yours is active though.

This is highly frustrating and I want to thank you all for plugging away and trying to work around it.  The continued support for TGO is greatly appreciated.   The thing that makes it extremely difficult from my perspective is that when I look in the software, I see no pending, no cancelled and no expired "invoices".  All I see when I search are paid invoices.  The software doesn't seem to be showing me the things that I should be able to see.

  Perfect!   Now I know what's going on, I can submit that info to IPB and hopefully get some sort of resolution.   Thanks for posting.

  Hmm, ok.  I did one more thing -- try now? I tell you, I hate IPBoard.  I'm actively testing a conversion to another software package.

  That's not the same problem.  The problem you're describing is that you don't have a PayPal account.  You don't need a PayPal account either.

  Try now.

7/3/13 @ 10:28am  -- I just deleted all invoices that were cancelled or expired.  This should resolve the problem you guys were having.  Please let me know either way? Thanks!

This shouldn't surprise anyone.  Criminals travel to work the same as we do.

  It's always entertaining to have people post absolute nonsense about your job, though.  :lol:

We had a mugging inside the parking garage stairwell at my company a few weeks ago in the middle of the day.  Details have been slow to leak out but apparently the perp intimated that he had a weapon, but never showed one.  Several of us generally do, so it's lucky for the perp that he chose someone a little more compliant.   A stairwell can work two ways for a robbery.  On one hand, if the victim complies it's a pretty secluded place to get away with some shit.  On the other hand, if your victim turns the tables on you, there's no place for you to run and an epic ass-beating can ensue.  I'll drag your ass back inside the stairwell and keep beating the ever loving shit out of you if you try to run after threatening to mug me and fail to produce a weapon.  :lol:

  +1   Best defense is a good offense!

I have a support ticket open with IPB to determine how we can mass delete all of the expired renewals.  That seems to be the only resolution.

Pain, try again.  If what I did fixed yours, I will do the same for Penguincomp.   Tnx!

Checking

Yep - easy.  Thanks.

Yep.  I'll dig into it.