I'm kinda new here so please excuse me if this is posted in the wrong place. The other day I was in the Goodlettsville Gun Shop and noticed a Forend pistol grip I had been looking for for my Mossberg. I had heard that it wouldn't work on some of the Mossberg's, so i asked Phillip if he thought it would fit mine. He said bring in the shotgun and we will put it on for you. I did and as they were very busy I had to leave it overnight. When I went to pick it up the next morning, it was installed perfectly they only charged me for the cost of the item! He may not realize it, but that small act of good customer service has influenced me and at least one other close friend of mine to spend more money there instead of other gun stores. To me, and some other people, treating your customers right will pay off in the long run, with increased patronage. i just wanted to spread the word!